Taxi Software
1. Automated Booking System:
- Provides a mobile app and web interface for passengers to book rides quickly.
- Offers ride options like standard, premium, or shared services.
- Integrates GPS location services for precise pickup and drop-off points.
2. Smart Dispatching:
- Assigns drivers to bookings based on proximity, availability, and traffic conditions.
- Sends real-time notifications to drivers about new ride requests.
3. Driver Management:
- Tracks driver performance, ratings, and earnings.
- Allows drivers to update availability and schedules through the app.
- Supports driver training and compliance with regulatory requirements.
4. Fleet Management:
- Monitors vehicle health, maintenance schedules, and fuel usage.
- Tracks vehicle locations in real-time using GPS.
- Generates reports on fleet utilization and efficiency.
5. Dynamic Pricing:
- Implements surge pricing during peak demand hours.
- Provides transparency to customers about fare calculations.
6. Customer Relationship Management (CRM):
- Stores customer preferences and ride history.
- Sends automated promotions, loyalty rewards, and notifications for offers.
7. Payment Processing:
- Supports multiple payment methods, including cash, credit/debit cards, and mobile wallets.
- Issues digital receipts and invoices to customers.
8. Analytics and Reporting:
- Offers insights into trip statistics, revenue, and customer satisfaction.
- Identifies trends to optimize operations and marketing efforts.
9. Safety and Security Features:
- Provides an emergency SOS button for both drivers and passengers.
- Implements driver and passenger identity verification.
- Tracks ride progress in real-time for family and friends to monitor.
10. Customizable Settings:
- Adapts to the needs of small, medium, or large taxi businesses.
- Supports multi-city and multi-language operations.
11. Regulatory Compliance:
- Ensures adherence to local taxi regulations and licensing.
- Maintains digital logs for audits and reporting.
12. Customer Support:
- Offers in-app and online support for resolving queries or complaints.
- Provides live chat and automated FAQ assistance.