Club Management System for Tennis, Padel and Squash

This project is a full-scale club management platform designed for racquet sports clubs of all sizes. It brings court booking, coaching, payments, events, and analytics into a single, integrated system.

The focus is on reducing administration, improving court utilisation, and giving players, coaches, and managers a clear, consistent experience across web and mobile.

Product Overview

The platform covers the full operational lifecycle of a club:

  • Court booking and scheduling
  • Coaching and group session management
  • Memberships and payments
  • Events, leagues, and competitions
  • Reporting and operational analytics
  • Everything runs in one system, removing the need for multiple tools or manual reconciliation.

For Players

Players can book, manage, and organise their tennis, padel, or squash directly through a simple interface.

Key functionality includes:

  • Real-time court availability with surface and condition details
  • Online booking, changes, and cancellations within club rules
  • Automated confirmations, reminders, and calendar invites
  • Weather awareness for outdoor courts
  • Personal dashboards showing bookings, payments, and activity history

Social and coaching features are built in:

  • Find compatible players by level, gender, and availability
  • View partner availability to coordinate matches
  • Create or join social groups or coached sessions
  • Book one-to-one coaching directly with a chosen coach
  • See who has joined a session before committing
  • The emphasis is on making it easier to play regularly and stay connected within the club.

For Coaches

Coaches get tools to manage their time, sessions, and clients without admin overhead.

Core features include:

  • Online coaching calendars linked directly to court availability
  • Support for private lessons, group sessions, and recurring programmes
  • Coach profiles with qualifications, experience, and reviews
  • Automated tracking of sessions for payroll and reporting
  • Player feedback and session ratings
  • Additional tools support player development and communication:
  • Waiting lists with automatic promotion
  • Player notes and progress tracking
  • Optional video and training content uploads
  • Messaging with individuals or groups
  • The result is less coordination work and clearer visibility over income and workload.

For Clubs and Managers

Clubs operate through a central admin dashboard covering all day-to-day operations.

Administration includes:

  • Club, court, and pricing setup through guided onboarding
  • Membership management with renewals and categories
  • Linked family accounts with shared billing
  • Flexible pricing rules by time, surface, or member type
  • Events, leagues, and tournaments managed in-platform
  • Built-in communication via email, WhatsApp, or in-app messages
  • Analytics and reporting provide clear operational insight:
  • Court utilisation by time, court, and player type
  • Booking and demand trends
  • Revenue breakdowns across courts, coaching, events, and memberships
  • Coach utilisation and attendance metrics
  • Identification of underused capacity and missed demand
  • Automated daily, weekly, or monthly reports
  • Multi-site clubs can manage all venues from a single account with consolidated reporting.

Payments and Finance

Payments are fully integrated across the platform.

Features include:

  • Secure online payments for all bookings and services
  • Optional prepaid balances (“wallets”) for members
  • Automatic splitting of costs between players where applicable
  • Low-friction payments for group sessions and shared courts
  • Full transaction history for members and clubs
  • Exports to accounting systems such as Xero or QuickBooks
  • This removes manual handling and simplifies reconciliation.

Technology

The system is built on modern, scalable infrastructure.

  • Cloud-based, no local installation required
  • Mobile-first design for phones, tablets, and desktops
  • Secure payments and GDPR-compliant data handling
  • Role-based access for staff, coaches, and members
  • White-label branding options for clubs
  • APIs for integration with accounting, CRM, or access systems
  • Future integrations include smart lighting and gated access linked directly to bookings.

Support and Onboarding

Clubs are supported through:

  • Guided onboarding for staff and coaches
  • Clear documentation and video tutorials
  • Ongoing support by chat, email, or phone
  • Regular feature updates driven by customer feedback

Roadmap

Planned enhancements include:

  • Demand-based booking and pricing optimisation
  • Player performance and match analytics
  • Loyalty and referral programmes
  • Video replay and coaching analysis tools
  • In-app sales of equipment and refreshments
  • Automated access control and energy-efficient lighting

Summary

This platform is designed to replace fragmented tools with a single, coherent system that works for players, coaches, and managers alike.

The emphasis is on automation, clarity, and fairness — reducing admin for clubs, improving visibility for coaches, and making it easier for players to play more often.

 

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